Get The INSIDR Smartphone

The answer is yes! The connectivity plans on INSIDR smartphones work all around France and Europe with unlimited local calls and texts, as well as 3Gb of 4G data per day (which amounts to 12h of Youtube video watching for example).

Absolutely! Our phones can be used in most countries in Europe. INSIDR is thrilled to be able to accompany you on your travels to the following countries:

Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canaries, Crete, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Gibraltar, Greece, Guernsey, Holland, Hungry, Isle of Man, Iceland, Ireland, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Madeira, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and Vatican.

In all of the above countries, you can benefit from local calls, SMS & 4G data on your INSIDR smartphone.

Portable WIFI hotspots only allow you limited internet access on your own devices. The INSIDR smartphone does that and so much more!

Renting an INSIDR smartphone gives you many more possibilities and more freedom to roam the internet! Our phones are all equipped with a WIFI hotspot feature, allowing you to connect your own devices (cell phones, laptops, tablets…) and surf the net freely.

On top of that, your INSIDR smartphone provides you with unlimited local calls and text messages, as well as high-speed 4G data browsing.

And that’s not all! All of our smartphones are loaded with content that we have carefully developed, giving you all you need to discover the real Paris, and transforming your device into a complete digital guide: enriched maps, self-guided walks, and direct access to a community of friendly locals! So much more than just having an internet connection during your stay in France!

There are several things that put us off buying a prepaid SIM card in France and Europe. First and foremost, the process can be time consuming, complex to set up, and expensive. There are many operators to choose from, your options can be unclear, you must constantly top up your SIM, not to mention limited data offers for high prices!

That's why here at INSIDR, we are proud to provide you with a hassle-free option, designed to make your life easier! With our smartphone rental, you will have access to 4G data, a WIFI hotspot to connect all of your devices, unlimited local calls and text messages, and much much more!

Our phone also acts as your all-in-one digital guide to Paris, ensuring that you live the city like a true local during your stay. We offer you so much more than just a SIM card!

You can indeed! If you would like to use your INSIDR smartphone to make calls in EUROPE, please be sure to select the following option when booking:

- Unlimited data, calls & texts in Europe

If you do not select this option, you will not be able to use your INSIDR phone to call numbers outside of France. You will, however, be able to make outbound international calls using the various apps that are preset onto all of our smartphones: Viber, Messenger, Whatsapp, Skype, LINE, WeChat and others.

Absolutely! Our smartphones can receive incoming international calls free of charge.

You can connect up to 8 devices using the WIFI hotspot on your INSIDR smartphone: perfect for the whole family! All devices with a WIFI option can be connected (iPhone, iPad, tablets, smartphones, laptops, PSP, etc.).

Our phone plans all include 3Gb of high-speed 4G data per day, which is huge. For example, 3Gb compares to approximately 12 hours of continuous video watching on Youtube, 3000 emails, or 60 hours of web browsing. If you need more data on a specific day, it is possible to unlock another 3Gb of 4G data for 5€/ day.

Our cell phones are all high-end LG smartphones that run on the Android operating system: a high-end device with a wide HD screen, a high definition camera, and high speed connectivity features. Our smartphones also include internet tethering/connectivity features, such as WIFI, WIFI hotspot, 4G data, calls, text messages, etc.

Also, our smartphone include one of the biggest battery in the market. It’s for example 50% stronger than the battery of an iPhone. This enables you to use the phone during the entire day and longer without having to worry about the device running out of power!

All our phones come with a protective case as well as a screen protector.

You are free to use your INSIDR smartphone to download as many free apps as you wish!

If you have any problems using your INSIDR smartphone, don’t panic, our team is on hand! You can contact us via a specific technical group chat that we'll set up just for you on your INSIDR smartphone!

The language of your smartphone can easily be changed in the phone settings. Unfortunately, our digital guide features are exclusively in English for the moment, however we're working hard to translate them into other languages!

This being said, you don't need to worry about getting around once you're here. Our Parisian Community boasts a wide array of spoken languages, such as Spanish, Cantonese, Mandarin, Japanese, Russian, Czech, Slovakian, Polish, Armenian, Serbo-Croatian, Quechua, Italian, and German. Whatever you speak, we'll be there to assist you during your stay!

1. Collect your smartphone from a Tourist Information desk at CDG Airport.

You will be able to pick up your phone from one of the Orlyval Collection Desk (or Agence Commercial Orlyval ​in French). Once you have booked your smartphone, you'll receive an email from our team with all of the information you need to collect it! Please note that if you wish to collect your phone upon arrival at ORLY Airport, you must book your smartphone at least 24 hours before your arrival date.​

2. ​You will be able to pick up your phone from one of the Orlyval Collection Desk (or Agence Commercial Orlyval ​in French). Once you have booked your smartphone, you'll receive an email from our team with all of the information you need to collect it! Please note that if you wish to collect your phone upon arrival at ORLY Airport, you must book your smartphone at least 24 hours before your arrival date.​

Not at all! Your initial booking fee is a one-off payment and we won't ask you to pay any additional charges after that. We're proud to offer an all-inclusive service without any hidden costs or top-up charges.

We ask that you provide phone return information when booking. As with your phone delivery, you have several options for returning your INSIDR smartphone:

1. You can come by our centrally located Parisian office to meet our team and return your INSIDR smartphone.

We are easy to reach and are open from Monday to Friday, 9am to 7pm. This service is free of charge, however please note that we are closed on weekends.

2. You can return your phone to our office by post from France.

This service costs 5€ and you will be provided with a pre-prepared envelope in your INSIDR welcome package. All you have to do is put everything into the envelope before leaving and pop the package into your nearest postbox

Europe returns are no longer available (apply to booking made after 17/09/19).

The INSIDR smartphone is under your responsibility to during your trip and we expect you to take good care of it. However, as we know that "things happen", we have created an option to reduce the stress on your side. For only 0.90€ per day, you can cover your equipment in case of loss, theft, and damage. Instead of having to reimburse the full value of the device (200€ for the INSIDR phone), you'll only be liable for 90€.

We do kindly ask that, in the unlikely case of your phone being stolen, you let us know as soon as possible so that we can contact the necessary people. We also want you to know that we'll be here to support you if ever your have any trouble with your INSIDR smartphone!

That's an easy one. If you cancel up to 48 hours before arrival, you'll be given a full refund! And if your travel plans and dates change, we can modify your dates without any extra cost (bearing in mind that if you do decide to use our service for a longer time you will be asked to pay the difference).

Feel free to chat to us online, or email us with your questions at team@insidr.co